Terms of Use
Guidelines for accessing and using the Someone's Ticket Platform
Last updated: March 2025
Welcome to Someone's Ticket
These Terms of Use govern access to and use of the Someone's Ticket website, mobile applications, and related services (collectively referred to as the "Platform"). The Platform enables users to discover events, purchase tickets, and access digital ticketing services provided through Someone's Ticket.
Accessing or using the Platform confirms that you have read, understood, and agreed to these Terms of Use, the Ticket Sales Agreement, the Privacy Policy, and all applicable policies presented on the Platform.
Use of the Platform must comply with all applicable laws and regulations of the United Arab Emirates, including but not limited to:
- Federal Decree-Law No. 14 of 2023 on Electronic Commerce
- Federal Law No. 15 of 2020 on Consumer Protection
- Federal Decree-Law No. 45 of 2021 on Personal Data Protection
- UAE Civil Transactions Law (Federal Law No. 5 of 1985)
Someone's Ticket reserves the right to update or modify these Terms of Use at any time. Updated terms become effective immediately upon publication on the Platform. Users are encouraged to review these Terms regularly.
1. Platform Ownership and Intellectual Property
All content, software, design elements, graphics, logos, ticketing systems, and databases contained within the Platform remain the intellectual property of Someone's Ticket or its licensors.
These materials are protected under applicable intellectual property laws of the United Arab Emirates and international copyright conventions.
Users may not:
- Reproduce Platform content
- Distribute Platform materials
- Modify Platform software
- Create derivative works based on Platform content
- Remove copyright or ownership notices
Unauthorized use of Platform content may result in legal action.
2. Permitted Use of the Platform
The Platform may be used solely for lawful personal purposes.
Permitted uses include:
- Browsing events
- Obtaining event information
- Purchasing tickets
- Managing purchased tickets
Users may not use the Platform for commercial exploitation without written authorization from Someone's Ticket.
Activities prohibited on the Platform include:
- Unauthorized ticket resale
- Automated ticket purchasing tools
- Data scraping or extraction
- Manipulation of ticket availability
- Platform interference or disruption
Someone's Ticket reserves the right to suspend or terminate accounts involved in prohibited activities.
3. User Responsibilities
Users remain responsible for all actions conducted through their accounts.
Users agree to:
- Provide accurate registration information
- Maintain account security
- Comply with event rules and venue policies
- Follow applicable UAE laws and regulations
Users remain liable for all activity performed through their accounts.
4. Platform Conduct and Legal Compliance
Users must access and use the Platform exclusively for lawful purposes.
Users may not upload, transmit, or distribute content that:
- Violates intellectual property rights
- Infringes privacy rights
- Violates public order or UAE law
- Contains malicious code or harmful software
Users remain responsible for any legal consequences arising from misuse of the Platform.
If Someone's Ticket incurs damages resulting from user misconduct, the responsible user may be required to indemnify Someone's Ticket for resulting losses.
5. Automated Access Restrictions
Use of automated systems to access the Platform remains prohibited.
Users may not use:
- Bots
- Automated scripts
- Scraping tools
- Spiders
- Automated ticket purchasing systems
Unauthorized automated access may result in account suspension and transaction cancellation.
6. Third-Party Content
Events listed on the Platform are created and managed by third-party event organizers.
Information displayed on the Platform may include content provided by these organizers.
Someone's Ticket does not guarantee the accuracy, legality, or completeness of third-party content.
Responsibility for event details remains solely with the event organizer.
7. Platform Availability
Someone's Ticket aims to maintain reliable Platform operation.
However, the Platform is provided on an "as available" basis.
Someone's Ticket does not guarantee uninterrupted operation or error-free functionality.
Temporary service interruptions may occur due to:
- System maintenance
- Software updates
- Technical failures
- External service disruptions
Someone's Ticket remains not liable for damages arising from service interruptions.
8. External Links
The Platform may contain links to third-party websites or services.
These links are provided for convenience only.
Someone's Ticket does not control or assume responsibility for the content, security, or services offered by external websites.
Users access third-party websites at their own risk.
9. Suspension or Termination of Access
Someone's Ticket reserves the right to suspend or terminate user access to the Platform if users:
- Violate these Terms of Use
- Engage in fraudulent activity
- Misuse ticket purchasing systems
- Interfere with Platform operations
Termination may occur without prior notice.
10. Limitation of Liability
Someone's Ticket provides ticketing infrastructure and event listing services.
Someone's Ticket does not organize events and therefore remains not responsible for:
- Event quality
- Performer participation
- Event program changes
- Venue conditions
- Event cancellations
Liability for event execution rests solely with the event organizers.
To the maximum extent permitted under UAE law, Someone's Ticket shall not be liable for indirect, incidental, or consequential damages arising from use of the Platform.
11. Privacy and Personal Data
Personal data collected through the Platform is processed in accordance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL).
Personal data may be collected for purposes including:
- Ticket purchases
- Event entry verification
- Customer support
- Fraud prevention
Full information regarding data processing practices is available in the Platform's Privacy Policy.
12. Platform Modifications
Someone's Ticket may modify or update the Platform at any time.
Changes may include:
- Feature updates
- System improvements
- Event discovery tools
- Security enhancements
Someone's Ticket may also remove content or restrict access when necessary.
13. Governing Law and Dispute Resolution
The laws of the United Arab Emirates shall govern these Terms of Use.
Any dispute arising from the use of the Platform shall be subject to the jurisdiction of the competent courts in the UAE.
Where applicable, disputes may also be addressed through consumer protection authorities in accordance with Federal Law No. 15 of 2020 on Consumer Protection.
14. Acceptance of Terms
By accessing or using the Someone's Ticket Platform, users confirm acceptance of these Terms of Use and all related policies published on the Platform.
If users do not agree with these Terms, they should discontinue use of the Platform.